delivery by etlas guide: 8 tips to sell delivery without commission

Start with a fixed fee

A clear delivery fee (say €2.90) converts better than one that changes with every order.

Where Delivery → Settings → Fee

Call the courier when it’s ready

Calling the courier when the kitchen marks it “ready” stops them waiting at your door and the food going cold.

Where Delivery → Settings → When to call

Set a minimum order

A minimum covers the delivery and raises the average spend without putting anyone off.

Where Delivery → Settings → Minimum order

Make the area clear

Say in one line how far you deliver. The courier works out the real price from the address.

Where Delivery → Settings → Area

Put a flyer in every app bag

A QR to your website with a reason (free delivery on the first order) brings app customers over to your delivery.

Where In your venue

Put the link in your bio and on Google

Your ordering site on Instagram, Google and WhatsApp: that’s where people decide where to order.

Where Menu → Orders → Link

Let customers track it themselves

With live tracking, nobody calls to ask where their order is.

Where Delivery → Tracking

Invite them to your club with every delivery

A card with your club’s QR in the bag: that way the next order comes through your website, not the app.

Where Club → Sign-up → Poster